Política de privacidade
- Collection of Data
1.1 In furtherance of your use of this Site, we will request for some of your Personal Information. However, we understand that there are Personal Information that are quite sensitive and we will as a matter of respect for privacy, seek and obtain your consent before collecting such data. Nothing herein bars us from collecting certain sensitive information from you via means including but not limiting to your correspondence with us.
1.2 In some cases, we receive your data from others. When someone sends a gift directly to you, we receive your name and address details. We may also receive data from other parties, but only if you have given those parties permission to provide us with certain data.
1.3 During the use of our Site, we employ tracking devices usually cookies to monitor how the Platform is used. For instance, the cookies are mostly used to detect, monitor and track how frequently you use this Site and the pages you visit on the Site. This is aimed at ensuring that we provide better services to you and also improve your profile to serve you better. Some of these data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on “USAGE OF COOKIES” below.
1.2 Types of data we collect:
1.2.2 Personal Information
Personal Information is information that can be used to identify you as an individual or to relate to an identifiable individual. This may include (but not limited to) your name, date of birth, education details, email address, zip code/postal address, telephone number, images, voice recordings, bank and credit card details.
Personal Information may be collected from us through the Site, e.g., when you contact us, subscribe to our Newsletter, register for a competition or contest, write a review, make an order or register for an account profile. We may also collect your Personal Information offline through phone calls with a sales representative, or when you contact our customer service. Information from external sources may also be obtained in order to improve our ability in providing relevant marketing, offers, and services to you. This information may be taken from public databases, marketing partners, social media platforms, as well as from other third parties.
Your Personal Information might be collected by us or third parties. You are responsible for any third-party Personal Information obtained, published or shared through this Site. You hereby consent to such collection and use of the Personal Information obtained from third-parties by us.
1.2.3 Other Information
Other Information is any information that does not specifically identify you as an individual, or relate to an identifiable individual. This might include that of browser and device information, information collected through cookies, email tracking, pixel tags and/or other technologies; other information provided by you. This information collected is for us to facilitate the user experience and operations of the Site and other purposes.
Other Information can also be collected through your browser or device, cookies and other similar technologies, email or aggregating information.
1.2.4 IP address
Your Internet Service Provider automatically assigns your IP address to your computer. During your use of the Platform, your IP Address may be recognised and recorded in our server log files, along with the time of visit and page(s) that you visited on the Site. IP addresses help us to calculate the Site’s user traffic, identify server issues and administer the Site. This is standard ethical practice and is done automatically on many websites and other services.
- Storage of Data
2.1 Information collected that are mentioned in the section “COLLECTION OF DATA” may be retained as long as it serves the purpose of collection. We do not store information for use for other purposes that have not been notified to a concerned individual. You may refer to the section “USAGE OF DATA” to understand our use of information collected. We carry out periodic analysis of the information we have to verify if same is still needed. Where it is obvious that there is no need for such information, all the documents that have all your information will be immediately destroyed. This means that we will no longer have access or be able to retrieve such information.
2.2 Information collected may also be retained for legal or business purposes. This includes situations where:
2.2.1 personal data is required for ongoing legal procedures involving the organisation;
2.2.2 personal data is necessary to comply with the organization’s obligations under relevant EU and Netherlands laws and regulations, international/regional/bilateral standards which require the retention of personal data;
2.2.3 personal data is required for the organisation to carry out its business operations, such as the generation of annual reports
- Usage and Processing of Data
3.1 When you register with us, we may use the relevant information collected from you for the following:
3.1.1 to send you newsletters, contact you about products and services we think may be of interest to you;
3.1.2 to send you emails and notifications regarding updates on the Site;
3.1.3 to personalize your experience on our Site;
3.1.4 to communicate with you and to provide customer services;
3.1.5 as a requirement under applicable law;
3.1.6 for compliance with legal processes;
3.1.7 to respond to government authorities;
3.1.8 for the enforcement of our Terms and Conditions and any other relevant policy or agreement on the Site or which may be regularly updated on the Site;
3.1.9 to ensure the protection of our operations;
3.1.10 to protect our rights, privacy, safety or property and/or that of you;
3.1.11 to allow us to pursue available remedies or limit the damages that we may sustain;
3.1.12 to investigate, prevent and combat unauthorized access and fraud;
3.1.13 to share with other companies at your request. If you wish, we also pass on your personal data to other companies, for example if one of our partners has an offer for VINCITORI BV customers. We will only do this with your explicit permission.
3.1.13 to share with our third party service providers. We only share the data that is necessary for the assignment that the third party service providers carry out for us. We do not sell your data to these third parties. We conclude agreements with all our third party service providers in which we agree what they may do with the data.
The types of work that the third party service providers perform for us include:
- supporting the provision of our digital services such as hosting, maintenance and support of our websites and applications;
- supporting our customer service;
iii. supporting our advertising and marketing campaigns;
- supporting customer research and obtaining ratings and reviews;
- supporting the personalization of our marketing messages and delivering an optimal shopping experience;
- providing financial services, such as payment services, collection agencies and credit reference agencies;
vii. supporting in facilitating telephone contact between you and business sales partners;
viii. supporting research and analysis to improve our services;
- logistics support;
3.1.13 when we deem necessary or appropriate;
3.2 If you would rather not allow us to use this information, please send an email at firstname.lastname@example.org. Kindly note that any request to remove any or all of your information from our database would result in the termination of your usage of the Site.
- Usage of Cookies
4.1.1 to identify you as a customer on our Site and stores your preferences and information that you may have previously provided;
4.1.2 to allow us to better understand what you are doing on our services and provide us with information on page and service popularity;
4.1.3 to help us understand which of our products you are most interested in to allow us provide you with better product recommendations;
4.1.4 to better enable us to provide users with advertising that we believe are relevant to them, based on your information provided;
4.1.5 credit card information and other financial data required to process payments when buying our products or using our services may be collected and stored by third party payment processors or our own payment processors. Third party payment processors may provide us with a cookie or similar technology that enables you to make additional purchases using the payment information you have already provided.
4.2 It is important to note that these third-party cookies, web beacons or similar technologies are subject to the relevant third party’s own privacy policies as we are not responsible for third party cookies, web beacons and similar technologies. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our Site features may not function if you remove cookies from your browser.
- Protection of Data
5.1 Here at VINCITORI BV, we are committed to maintaining the security of information we collect from you. We have put in place appropriate security procedures and technical and organisational measures to safeguard your Personal Information to prevent loss, misapplication, unauthorised access or disclosure of information.
5.2 Sensitive information like passwords and credit card information are encrypted using encryption technology such as (SSL). This sensitive information alongside your data is stored in the European Economic Area ("EEA"). However, certain data we collect may be transferred to or stored at a destination outside the EEA, for example where one of our third-party service providers is based there. When this is the case, we ensure that this is done in a safe and lawful manner. In such cases, VINCITORI BV will take appropriate measures to ensure that your data is protected as best as possible. However, you acknowledge and agree that no data security measures can promise 100% security at any given time. Our systems and communication networks through which you access our services may be subject to security breaches and failures which are beyond our reasonable control. We are hereby exempted from any liability that may arise as a result of such security breach which may lead to the accessibility of your information.
5.3 We also restrict access to information about you to VINCITORI BV employees and workers who require the information in order to respond to your inquiries and requests. Employees or workers who misuse your information will be subject to strict disciplinary actions.
- Customer’s Right of Access to Data
6.1 Subject to the provisions of the EU General Data Protection Regulation (GDPR), you have the right to request a copy of the information that we hold about you. Such right of access includes information about the processing purposes, the categories of personal data processed, the recipients or categories of recipients, the planned duration of storage or criteria for their definition, information about the rights of the customer such as correction, erasure or restriction of processing, the right to object, instructions on the right to lodge a complaint with the authorities, right to receive data that you have provided to us in in a machine-readable format for easy storage and any existence of an automated decision-taking process, including profiling, with meaningful information about the logic involved as well as the implications and intended effects of such procedures. If you would like a copy of some or all of your personal information, please send an email to email@example.com. We would require you to provide sufficient information to permit us to provide an account of the existence, use, and disclosure of your Personal Information. The information you provided shall only be used for this purpose. We may make a small charge for this service.
6.2 We want to ensure that your Personal Information is accurate and up to date. If any of the information that you have provided to VINCITORI BV changes, for example, if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to firstname.lastname@example.org. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate subject to the provisions of the EU GDPR.
- Non – Disclosure of Data
7.1 We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Site, conducting our business, or servicing you, as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, protect ours and others’ rights, property, or safety, or respond to claims that any content violates the rights of third parties. Disclosure of information may also be done to satisfy any applicable law, regulation, legal process or governmental requests. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
8.1 We keep our Policy under regular review. If we change our Policy, we will post the changes on this page, so that you will be aware of the information we collect and how we use it at all times. We reserve the right to make modifications to this Policy on our Site at any time by replacing the current version with the modified version. Unless stated otherwise, all modifications made shall automatically take effect upon posting on our Site and shall annul any earlier versions of these Policies. You agree to review these Policies on our Site frequently to ensure that you are informed of any modifications. Your continued access and/or use of our platform after modifications are posted constitute your acceptance of these Policies as modified by the posted changes.
Have any questions? Sure, let us know. We are ready to help you. Send us an email at email@example.com.